Explore the strengths and weaknesses of two leading AI meeting assistants, helping you choose the best tool for your team’s needs.
Looking for the best AI meeting assistant? Here’s a quick answer:
Quick Comparison Table:
| Feature | Fathom | Fireflies.ai |
|---|---|---|
| Transcription Accuracy | 90%+ | 90–95% |
| Language Support | 28 languages | 100+ languages |
| Free Version | Unlimited recordings | 800 minutes/seat |
| Team Plans | $24–$29/month per user | $10–$19/month per seat |
| Integrations | Limited (via Zapier) | 40+ apps |
| Advanced Features | Video clips, summaries | Sentiment analysis, filler word removal |
Key Takeaway:
Fathom is great for small, straightforward needs. Fireflies.ai offers more features and flexibility for larger teams. Your choice depends on your team size, budget, and workflow priorities.
Fathom is an AI meeting assistant designed to keep things simple and functional. It automatically records, transcribes, and summarizes meetings held on Microsoft Teams, Zoom, and Google Meet. The goal? To let users stay focused on the conversation without the hassle of jotting down notes.
By leveraging natural language processing and speaker recognition, Fathom delivers real-time transcriptions, eliminating the need for frantic note-taking. These tools pave the way for a closer look at what makes Fathom stand out.
Fathom boasts a transcription accuracy of around 90% and supports 28 languages, making it a helpful tool for global teams. Within 30 seconds of a meeting ending, it generates AI-powered summaries, offering quick access to key points and action items. Its "Ask Fathom" feature allows users to search past meetings effortlessly, while clickable transcript sections make it easy to jump to specific video parts. Additionally, users can share meeting clips directly through Slack.
The platform’s interface is intuitive, and its free plan includes unlimited recordings, transcriptions, and storage.
"Fathom is a great tool which has almost eliminated the need to take rushed notes during our calls and, as it’s currently free, it’s a no-brainer decision if you are a regular Zoom user."
– Nick Hedley-Harper
Here’s a breakdown of Fathom’s pricing plans and features:
Pricing Structure
| Plan | Monthly Price | Annual Price | Features |
|---|---|---|---|
| Free Edition | $0 | $0 | Unlimited recordings and storage |
| Premium | $19 | $15 | Enhanced AI features |
| Team Edition | $29 | $19 | Meeting templates, team collaboration |
| Team Edition Pro | $39 | $29 | Advanced team management |
Fathom’s combination of features and competitive pricing makes it appealing, but user feedback sheds light on its strengths and areas for growth. The platform’s real-time transcription and ease of use stand out, with users reporting time savings of about 20 minutes per meeting – adding up to roughly 1.5 weeks per year. It also boasts a stellar 5.0 out of 5 rating on G2 with 4,697 reviews and an impressive Net Promoter Score of 98.
One standout aspect is how quickly transcriptions are delivered. Merit Kahn shares:
"One of the things I love most about Fathom is how quickly it returns transcriptions. It’s fantastic to be able to see everything that was said in a meeting or conversation in real-time."
– Merit Kahn
However, Fathom isn’t without its limitations. Certain features require the user to be the meeting host, and its compatibility is primarily limited to Zoom and Google Meet. Some users find the bot’s presence during meetings distracting, and occasional transcription errors have been reported. Additionally, the platform lacks advanced analytics and more comprehensive team collaboration tools, which might not meet the needs of teams looking for deeper meeting insights. These factors make Fathom a strong choice for those prioritizing speed and simplicity over in-depth analytics.
Fireflies.ai is a smart meeting assistant powered by AI that records, transcribes, summarizes, and analyzes team conversations. Designed for teams and organizations that rely on advanced analytics and collaboration tools, it’s trusted by over 500,000 companies worldwide. The platform focuses on automating note-taking, retaining knowledge, and simplifying communication, especially for remote teams.
Positioned as more than just a meeting tool, Fireflies.ai is a full-fledged conversation intelligence platform. It integrates seamlessly with 58 platforms, including Zoom, Google Meet, Slack, and Salesforce. This makes it a central hub for managing meeting data across various workflows.
Fireflies.ai offers an impressive transcription accuracy of over 95% and supports more than 100 languages. It automatically generates detailed AI summaries and includes an AI-powered search function to help users locate specific details from past meetings. The platform’s conversation intelligence features allow users to analyze meeting sentiment, track speaking time, and pinpoint key discussion topics. Fireflies.ai also provides AI Apps for customized meeting summaries, instant answers to meeting-related questions, and the ability to extract key audio clips.
Security is a top priority, with compliance certifications including SOC 2 Type II, GDPR, and HIPAA. Teams can collaborate by sharing notes, commenting on transcriptions, and tagging colleagues for follow-ups, fostering a collaborative approach to meeting content. These features are available through its tiered pricing plans:
| Plan | Price (per seat/month, billed annually) | Storage | Key Features |
|---|---|---|---|
| Free | $0 | 800 minutes/seat | Unlimited transcription, limited AI summaries |
| Pro | $10 | 8,000 minutes/seat | Unlimited transcription and AI summaries |
| Business | $19 | Unlimited | Team collaboration, custom vocabulary |
| Enterprise | $39 | Unlimited | SSO, HIPAA compliance, dedicated support |
The platform also syncs effortlessly with CRM and project management tools, enhancing workflow efficiency.
Fireflies.ai stands out for its advanced analytics and collaboration tools. It boasts a 4.8/5 rating and is widely praised for its rich feature set. Business leaders value its conversation intelligence capabilities, with Ed Leon Klinger, CEO of Flock, stating:
"Impressed by Fireflies’ analytics. It helps track my team conversations."
Its ability to integrate with various platforms adds to its appeal. Matias Rodsevich, CEO of PR Labs, shares:
"Fireflies brought more structure in our meetings and more transparency within our company."
However, it’s not without its drawbacks. On Capterra, users rate it 4.3/5, with some pointing out occasional inaccuracies in summaries and the limitations of the free plan. Trustpilot ratings are slightly lower at 3.3/5, with some users reporting billing issues after cancellations. Additionally, the platform’s extensive features can feel overwhelming for users who only need basic transcription services. While it’s a strong choice for teams seeking advanced tools, those looking for simplicity might find it less suitable.
When comparing Fathom and Fireflies.ai, it’s essential to focus on how their features align with your specific needs. Both platforms deliver strong transcription capabilities, but they diverge in areas like accuracy, language options, integrations, pricing, and advanced tools. Here’s a closer look at how they stack up.
Transcription accuracy plays a significant role in choosing a platform. Fathom advertises over 90% accuracy, and user reviews suggest both Fathom and Fireflies.ai typically achieve results in the 90–95% range. However, Fathom reportedly handles complex conversations with a slight edge.
When it comes to language support, Fireflies.ai leads the way, offering transcription in over 100 languages – making it an excellent choice for global teams. Fathom, on the other hand, supports 28 languages, which covers many business scenarios but may not suffice for organizations with diverse international operations.
Integration capabilities highlight another key difference. Fireflies.ai connects with more than 40 third-party tools, including popular project management platforms like Asana, ClickUp, Trello, and Monday.com. This makes it a strong choice for enhancing team workflows and collaboration. Fathom, while offering fewer native integrations, compensates with Zapier support, enabling connections to thousands of additional apps.
| Feature | Fathom | Fireflies.ai |
|---|---|---|
| Transcription Accuracy | 90%+ | 90–95% |
| Language Support | 28 languages | 100+ languages |
| Native Integrations | Fewer, with Zapier support | 40+ apps |
| Free Version | Unlimited recordings, transcriptions, & storage | 800 minutes/seat |
| Team Plans | $24–$29/month per user | $10–$19/month per seat |
| Video Clips | Yes | Audio clips only |
| Filler Word Removal | No | Yes |
Pricing differences are also worth noting. Fireflies.ai offers more affordable team plans, ranging from $10 to $19 per seat, while Fathom’s plans cost $24 to $29 per user. Additionally, Fireflies.ai includes filler word removal and advanced conversation analytics, while Fathom allows users to create video clips from transcripts. For teams, Fireflies.ai also provides more flexible administrative controls.
Ultimately, the right choice depends on your priorities. Fathom shines with its transcription precision and unlimited free storage, while Fireflies.ai stands out for its wide language support, extensive integrations, and budget-friendly team plans. Next, we’ll explore how these features translate into practical usability and integration.
This section dives into how each tool handles user experience, setup, and compatibility with essential U.S. business tools.
Starting out with these platforms highlights their differing approaches to onboarding. Fathom guides users through in-app walkthroughs and a demo test call but requires a desktop installation along with a browser extension. On the other hand, Fireflies.ai opens directly in your browser, offering an intuitive dashboard and a helpful support center. However, users need to manually enable its video recording feature [6, 39].
Interface design plays a big role in how productive you can be day-to-day. Fathom keeps things simple with a clean, minimalist design that earned it a 5-star usability rating from Zapier. That said, its dark theme may be tough to read in brighter environments. Fireflies.ai, with its more feature-packed interface, comes in at 4 stars for usability. While it may take some time to get used to, its interface allows for a range of customizations [6, 7].
When it comes to integrations, Fireflies.ai stands out with its ability to log meeting summaries directly into CRMs like Salesforce and HubSpot. It also connects with project management tools like Asana and ClickUp and can transcribe files stored in Dropbox, OneDrive, or Box. For sales teams, Fireflies.ai offers added value by transcribing calls made on platforms like Aircall and RingCentral. Additionally, it provides an API and Zapier integration for creating custom workflows.
Fathom, in contrast, shines when it comes to capturing accurate notes and managing follow-up tasks. Meanwhile, Fireflies.ai leans into team-focused features powered by advanced AI, such as customizable meeting summaries and sentiment analysis. These features make it a strong choice for larger teams that need extensive integrations and collaboration tools.
Ultimately, the right tool depends on your team’s needs. Fathom is a great fit for individuals or smaller teams looking for simplicity and real-time engagement. In comparison, Fireflies.ai is better suited for larger teams that need a more robust set of integrations and collaborative features.
These differences in usability and integration provide a clearer picture of which tool might align best with your team’s workflow.
When deciding between Fathom and Fireflies.ai, your choice will largely depend on the size of your team, your budget, and the features you prioritize.
Fathom is a great fit for small teams or individual professionals. It’s designed with simplicity in mind, offering a user-friendly, real-time interface. Pricing starts at $15 per user per month, with a minimum of two seats required. This makes Fathom particularly appealing to teams of 2–10 users who value ease of use and straightforward functionality.
On the other hand, Fireflies.ai is better suited for larger enterprises or teams with global operations. It boasts transcription accuracy exceeding 90% and supports over 100 languages, compared to Fathom’s 28 languages. According to Dmytro Chervonyi, CMO at Forecastio, “Fireflies AI offers better transcription accuracy with over 90%, while Fathom is slightly lower at 85-90%. So if accuracy is your priority, Fireflies AI is the way to go!”.
Cost is another key factor. Fireflies.ai’s Pro plan starts at $10 per seat per month, making it a budget-friendly choice for growing teams. It also excels in advanced features like conversation intelligence, custom vocabulary, and actionable insights, which are particularly valued by sales teams. Meanwhile, consulting firms often lean toward Fathom for its versatile, context-specific templates tailored to different meeting formats.
Integration capabilities also set these tools apart. Fireflies.ai offers seamless workflows with CRMs and project management tools, making it highly attractive for organizations that rely on tight integration across platforms. While Fathom has fewer native integrations, it shines as the most-installed AI app on the Zoom and HubSpot marketplaces, reflecting its popularity among users of these platforms.
For teams planning rapid growth, Fireflies.ai’s robust analytics, detailed meeting data, and collaboration features make it a strong long-term investment. However, if you’re after a straightforward, ready-to-use solution, Fathom might be the better choice.
Fathom and Fireflies.ai each bring their own strengths to the AI note-taking space, and the right choice depends entirely on what your team values most.
Here’s a quick recap of their key differences:
Fathom is perfect for small teams or individuals who want a simple, no-frills tool for accurate transcriptions. It’s reliable, easy to use, and budget-friendly. With a standout free plan offering unlimited recording time and up to 5 hours of transcriptions per month, it’s a great pick for those who need straightforward meeting capture without breaking the bank.
Fireflies.ai, on the other hand, is built for larger teams that need powerful analytics and seamless integrations. Its Pro plan, priced at $18 per month, includes features like sentiment analysis and advanced collaboration tools, making it a better fit for teams that require detailed meeting insights and enterprise-level scalability.
| Choose Fathom if you need: | Choose Fireflies.ai if you need: |
|---|---|
| A simple, user-friendly interface | Advanced analytics and insights |
| Reliable transcription accuracy (85–90%) | Higher transcription accuracy (90%+) |
| Unlimited free recording time | Integrations with 40+ apps |
| Tools for small team collaboration | Features for enterprise-level growth |
Since their pricing is nearly identical, your decision should hinge on which features align best with your needs.
If your team is scaling quickly or relies on in-depth meeting analytics, Fireflies.ai is the better fit. But if you’re after a straightforward tool that delivers reliable results with minimal complexity, Fathom is the way to go.
Still exploring your options? Head over to Notetakerhub to compare these tools with other AI note-taking solutions and find the best match for your workflow.
When it comes to transcription accuracy, Fireflies.ai generally performs better, boasting over 90% accuracy. On the other hand, Fathom typically falls within the 85% to 90% range. This difference often makes Fireflies.ai a go-to choice for larger teams, thanks to its advanced analytics and seamless integrations. Meanwhile, Fathom’s straightforward design makes it an excellent fit for smaller teams or individuals who prioritize real-time transcription over added features.
However, transcription accuracy isn’t solely dependent on the tool. Factors like audio quality, speaker accents, speech clarity, and language complexity play a big role. Background noise or unclear speech can lower the accuracy of any transcription tool. To get the best results, always aim for high-quality audio recordings.
When weighing Fathom against Fireflies.ai, your choice will likely depend on your team size and the integrations you need.
Fathom works well for smaller teams, requiring at least two users for team accounts. It stands out with an easy-to-use interface and unlimited transcriptions. However, its pricing starts at $29 per user per month, which might add up quickly for larger teams.
In contrast, Fireflies.ai caters to both individuals and larger teams. It supports single-user plans and offers powerful integration options. With features like collaboration tools, automatic meeting participation, and detailed analytics, it’s a solid pick for teams seeking advanced insights and scalability. If keeping costs low and maximizing integrations are key, Fireflies.ai could be the better fit.
Fathom and Fireflies.ai cater to different budgets and team requirements with their pricing structures.
Fathom provides a free plan that includes unlimited recordings and transcriptions, making it an appealing choice for individuals or small teams. For those needing more advanced features, paid plans start at $19 per user per month, while the Team Edition – priced at $29 per user per month – adds collaboration tools and integrations. That said, expenses can climb quickly for larger teams.
On the other hand, Fireflies.ai also offers a free plan. Its basic paid plan starts at $18 per user per month, and the Team plan – at $39 per user per month – comes with improved transcription accuracy, integrations, and analytics. These features make it a solid option for larger teams with more demanding requirements.
Overall, Fathom stands out as a cost-effective solution for smaller teams, while Fireflies.ai’s advanced tools make it a better fit for larger teams focused on collaboration and detailed analytics.