Explore the key differences between two AI meeting documentation tools, highlighting their features, accuracy, pricing, and best use cases.
Fireflies AI and Fathom are two leading AI tools designed to simplify meeting documentation. Here’s a quick comparison to help you decide:
| Feature | Fireflies AI | Fathom |
|---|---|---|
| Transcription Accuracy | 90-95% | 85-90% |
| Languages Supported | 69+ | 28 |
| Integrations | 8 platforms, 40+ apps | 3 platforms, ~10 apps |
| Unique Features | Custom AI summaries, analytics | One-click sharing, video recording |
| Pricing | $10/seat/month | €37/month (~$40) |
Bottom Line: Choose Fireflies AI for advanced features and global team needs. Opt for Fathom if ease of use and unlimited free transcription are your priorities.
Let’s break down the core features of both tools. While both excel at meeting documentation, they shine in different areas.
| Feature | Fireflies AI | Fathom |
|---|---|---|
| Transcription Accuracy | 90-95% | 85-90% |
| Language Support | 69+ languages | 28 languages |
| Video Conferencing Integration | 8 platforms | 3 platforms |
| Third-party App Integration | 40+ apps | ~10 apps |
| AI Summary Customization | Yes, 5-part structure | No, generic only |
| Video Recording | Audio only (default) | Audio and video |
| Action Item Sharing | Manual export | One-click sharing |
Fireflies AI stands out with its higher transcription accuracy and broader integration options. Its support for over 69 languages makes it especially useful for global teams.
"Fireflies brought more structure in our meetings and more transparency within our company." – Matias Rodsevich, CEO @PR Labs
Now, let’s look at how additional features set these tools apart.
Fireflies AI includes advanced tools that give users more control and insights:
Fathom, on the other hand, focuses on simplicity and ease of use:
Next, we’ll explore how these features influence transcription performance.
Fireflies AI consistently delivers 90–95% accuracy, while Fathom achieves 85–90%. Here’s a closer look at how they handle challenging scenarios:
| Scenario | Fireflies AI | Fathom |
|---|---|---|
| Technical Jargon | Handles technical terms effectively | May occasionally miss specific terms |
| Multiple Speakers | Clearly distinguishes speakers | Effective but less precise |
| Filler Words | Removes filler words | Retains filler words in transcripts |
| Punctuation | Places punctuation accurately | Can be inconsistent |
| Accent Recognition | Performs well with diverse accents | Struggles more with varied accents |
"Fireflies AI offers better transcription accuracy with over 90%, while Fathom is slightly lower at 85-90%. So if accuracy is your priority, Fireflies AI is the way to go!"
Next, let’s see how these tools perform in typical meeting scenarios.
Accuracy aside, the tools differ in how they handle standard meeting workflows. Fireflies AI automatically stops recording and quickly delivers transcripts. On the other hand, Fathom requires users to manually stop recordings via its desktop app. Fireflies AI also stands out for its ability to remove filler words without losing context.
Ease of use plays a major role in productivity, and Fathom simplifies onboarding with an interactive demo and test call, making it easier for users to get started. It focuses on showing only the most important features. On the other hand, Fireflies AI provides a detailed dashboard and a help center, which might make the learning process take a bit longer.
When it comes to team setup, the two tools take different approaches:
| Setup Feature | Fireflies AI | Fathom |
|---|---|---|
| Initial Installation | No desktop app required | Requires desktop app and browser extension |
| Team Onboarding | Multiple invitation methods | Admin-only invitations |
| Configuration Options | Full team settings control | Role-based permissions |
| Getting Started Resources | Help center and dashboard overview | Interactive demo and test calls |
Now, let’s look at how platform compatibility and interface design affect usability.
Fireflies AI works with eight major conferencing platforms, including Zoom, Google Meet, Microsoft Teams, Webex, GoToMeeting, Skype, Lifesize, and Dialpad. In contrast, Fathom supports only Zoom, Google Meet, and Microsoft Teams. Fathom’s design focuses on streamlined note-taking, offering a clean and simple interface.
With design differences covered, let’s dive into a broader usability comparison.
| Aspect | Fireflies AI | Fathom |
|---|---|---|
| Mobile Support | Offers a dedicated mobile app | No mobile app |
| Browser Extension | Provides a robust Chrome extension | Offers a basic browser extension |
| Learning Curve | Takes longer to master | Easy to pick up quickly |
| Integration | Broad cross-platform integration | Limited to core platforms |
Fireflies AI’s Chrome extension adds extra capabilities, such as background recording for Google Meet, transcription for Loom and Soapbox videos, and summarizing content from web pages and YouTube videos.
Fireflies AI charges $10 per seat per month (billed annually) for the Pro plan, $19 for the Business plan, and custom Enterprise plans starting at $39. Monthly billing is available but at higher rates.
Fathom, on the other hand, uses company-based pricing. The Starter plan costs €37/month (about $40), Silver is €210/month (around $228) for up to 10 companies, Gold is €320/month (approximately $348) for up to 25 companies, and Platinum is €540/month (roughly $587) for up to 50 companies.
These pricing structures reflect the differences in features and usability covered earlier. Now, let’s look at how these plans stack up for team deployments.
Fireflies AI allows single-seat purchases across all its plans, while Fathom requires at least two user seats.
| Team Size | Fireflies AI (Annual) | Fathom |
|---|---|---|
| 5 Users | $50/month (Pro) | €37/month (Starter)* |
| 10 Users | $190/month (Business) | €210/month (Silver) |
| 25 Users | $475/month (Business) | €320/month (Gold) |
| 50+ Users | Custom Enterprise | €540/month (Platinum) |
*Fathom’s pricing is company-based. The listed rate assumes a single connected company; additional companies may result in extra charges.
| Feature | Fireflies AI Free | Fireflies AI Pro | Fathom Free | Fathom Starter |
|---|---|---|---|---|
| Storage | 800 mins/seat | 8,000 mins/seat | Unlimited | Unlimited |
| Transcription | Limited | Unlimited | 5 hours/month | Unlimited |
| AI Summaries | Limited | Unlimited | Full access | Full access |
| Recording Time | Limited | Unlimited | Unlimited | Unlimited |
| Annual Discount | N/A | 40% off | N/A | Available |
| Min. Users Required | 1 | 1 | 1 | 2 |
Fireflies AI offers a 40% discount for annual billing, though some users have noted issues with storage limits and billing practices. For businesses managing multiple entities, Fathom’s company-based pricing can be more economical, especially since all paid plans include unlimited users and customizable reports. However, for individual users or smaller teams looking for advanced features, Fireflies AI’s seat-based pricing provides greater flexibility.
After a thorough analysis, here’s how the two tools stack up.
Below is a breakdown of each tool’s strengths and drawbacks:
| Tool | Pros | Cons |
|---|---|---|
| Fireflies AI | • Strong conversation analysis features • Supports 69+ languages • Integrates with 9 meeting platforms • Affordable paid plans |
• Limited free plan storage (800 mins/seat) • Frequent upselling tactics • Privacy concerns with bot usage • Storage caps on paid plans |
| Fathom | • Unlimited features on the free plan • Perfect G2 rating (5.0) • Easy-to-use interface • Excellent customer support • Context-specific templates |
• Moderate transcription accuracy (85–90%) • Supports only 28 languages • Works with just 3 meeting platforms • No transcription for audio/video files |
Here’s how each tool fits different user needs:
Fireflies AI is ideal for teams with more complex requirements and broader integration needs:
Fathom shines in simpler, more focused applications:
Based on the comparison, Fireflies AI stands out as the better choice for users who require advanced features, support for multiple languages, and extensive platform compatibility. On the other hand, Fathom is a great fit for those who value simplicity, an intuitive design, and unlimited free usage.